PAIA Manual
Manual in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) · Placeholder document — to be replaced with a reviewed manual.
1. Introduction
This manual is published in accordance with Section 51 of the Promotion of Access to Information Act, 2000 ("PAIA"), and is intended to assist requesters in exercising their right of access to records held by MathU ("the Company"). It should be read together with our obligations under the Protection of Personal Information Act, 2013 ("POPIA").
2. Particulars of the Company
| Name | MathU (placeholder legal entity name) |
|---|---|
| Information Officer | [Name to be appointed] |
| Postal address | [Postal address] |
| Physical address | [Physical address] |
| Telephone | [Contact number] |
| [info@ — to be provided] |
3. The Regulator
The Information Regulator (South Africa) oversees compliance with PAIA and POPIA.
| Information Regulator | JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 |
|---|---|
| PAIA complaints email | PAIAComplaints@inforegulator.org.za |
| General enquiries | enquiries@inforegulator.org.za |
4. Records available in terms of other legislation
Records may be accessed in terms of, among others, the Companies Act, the Income Tax Act, the Labour Relations Act, the Basic Conditions of Employment Act, and POPIA, subject to the provisions of each.
5. Categories of records held
- Company and governance records
- Financial and tax records
- Personnel and human-resource records
- Learner, student and customer records
- Marketing, website and operational records
6. How to request access
6.1 Procedure
A requester must complete the prescribed PAIA request form and submit it to the Information Officer at the contact details above, together with the applicable fee (where relevant) and sufficient detail to identify the record and the requester.
6.2 Fees
A request fee and access fee may be payable as prescribed in the PAIA regulations.
6.3 Grounds for refusal
Access may be refused on the grounds set out in Chapter 4 of PAIA, including the protection of privacy, commercial information, and confidential third-party information.
7. Protection of personal information (POPIA)
The Company processes personal information in accordance with POPIA. Data subjects have the right to access, correct, and request deletion of their personal information, subject to applicable law.